Queue & Waiting Room

More than a simple ticket

> Patient registration
> Reduction of waiting queues
> Global vision of the situation

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A complete system to manage patient flow from arrival to discharge

STAT-Queue & Waiting Room is a multi-kiosk and multi-display solution that improves the patient experience. The software shortens their journey, manages and directs traffic to the various departments and service points.

Self-service check-in : Prioritization is based on appointment type done by touchscreen interface or swipe of a health card.

Reduction of waiting queues : Better identification of patient needs enables automatic redirection.

Real-time global overview : Data display enhances patient flow for all waiting areas.

Clinical Applications

STAT-Queue & Waiting Room, complete patient management system for waiting rooms in healthcare institutions

> More than a simple ticket

The STAT-Queue & Waiting Room solution is not limited to managing waiting rooms, it also redirects patients and adapts to various workflows such as:

• Reception and admission
• Sampling
• Specialised external clinic
• Diagnostic services

> Multi-centre management solution

STAT-Queue & Waiting Room is a scalable solution for multi-site and multi-facility settings.

> Features

  • Parameter-driven display

  • Personalized on-screen messages

  • Audible Warning

  • Customizable Ticket Content

  • Ticket linked to specific customer

  • Visual dashboard

  • Unique SQL database for all your departments

  • Display of average time by sector

  • Ticket priority according to department

  • Optional audible warning and vocal calls

  • Optional Import of the day’s appointment list

  • Optional link to patient List

  • Statistics Modules

  • Benefits

    With intelligent prioritization, STAT-Queue & Waiting Roomreduces waiting time by automating the patient flow process. Through the use of visual and audible indicators, the solution is designed to optimize and enhance the patient experience.

    • Bilingual application

    • Intuitive touch screen interface

    • Large screen display and audible indicators

    • Real-time dashboards for global overview

    • Single ticket to access different services

    • Control of waiting areas and redirection of patients

    About the Manufacturer

    Christie Innomed develops, integrates and ensures support for health-related software solutions. Our innovative information management products help to improve performance in healthcare establishments across Canada.

    STAT-Solutions applications offer efficient, reliable and easy to use solutions that meet the information needs of your entire organization, while adequately supporting healthcare professionals :

  • STAT-Transport : inter-facility transportation coordination

  • STAT-Emergency : emergency department optimization

  • STAT-Portering : internal patient movement management

  • STAT-Queue & Waiting Room : tracking patients through the care episode

  • Each solution is designed to provide competitive and financial advantages :

  • Integrated systems

  • Flexibility

  • Quick return on investment