Implementation Specialist, Clinical Component

Unlock your potential  with Christie Innomed! As a Canadian leader in health technology, you will have the opportunity to put your skills and creativity to work.

Christie Innomed develops, distributes, integrates and supports innovative products and solutions that improve the performance of Canadian healthcare institutions in medical imaging and health IT solutions. Today, we are a leader in medical imaging and informatics with over 200 specialists supporting more than 1500 hospitals and clinics across Canada.

Job description 


Under the supervisor’s role, the incumbent assumes a clinical expert role in the integration of the products and/or information systems as well as in the implementation of certain advanced features. It contributes to the full life cycle of implementation projects. He is a member of the Project Office (PMO) and actively participates in the development and maintenance of the Project Office, in order to contribute to the achievement of the objectives of operational excellence.

 Key accountabilities

As  a Clinical Implementation Specialist, your main  responsibilities  are:

  • Analyze, synthesize and document the complex integration issues between products and/or information systems and participate in the resolution of these.
  • Explains all the clinical features offered and supports our customers in setting up (configuration, testing and commissioning) while respecting the quality standards of manufacturers.
  • Model and document integration processes and contribute to the analysis of clinical
  • Produce and update integrated test plans.
  • Support clients in the analysis of their needs, make recommendations on the use of applications and clinical orientations and then ensure their
  • Work with the members of the implementation team to provide them with support and advice.
  • Participate in the configuration of interfaces and application and then test, in preparation for deployments.
  • Provide the support required for clients with respect to integration issues.

As an expert in his field and with his experience, the role of the incumbent also involves:

  • Stay on the lookout for improvements made by manufacturers in certain products.
  • Make quality assurance of certain products and/or features.
  • Participates in the escalations of support related to clinical problems, application use and/or of complex integration.
  • Occasionally participate in tenders.

As a member of the PMO, membership in this group involves, among other things:

  • Create and disseminate documentation on features and/or products.
  • Provide in-house training to our organization.
  • O re-host z and lead discussion workshops on clinical, application or integration issues.
  • Act as a liaison between teams and, if necessary, directly with manufacturers.
  • Work closely with other departments and functions of the organization.
  • Take part in ongoing improvement activities.

Desired profile

Qualifications and experience
  • A degree instudy in a relevant field (computer science or medical imaging)
  • Minimum of ten years of recent experience in a computerized medical environment (clinics, hospitals, service center, etc.. ) including 5 years as an IT analyst or systems administrator.
  • Experience in implementing PACS/RIS-type IT solutions or similar software.
  • Relevant experience in support and training.
  • Mastery of French and English, both oral and written.
  • Good knowledge of Windows environments and software from the Microsoft Office 365 suite
  • Member of the OTIMROEPMQ (trump);
  • Professional certification in information technology (trump).
 Other desired elements
  • Functional knowledge of communication standards, ie DICOM, HL7, IHE and others.
  • In-depth knowledge of clinical processes in medical imaging.
  • Excellent ability to synthesize and document in a clear and concise manner.
  • To be organized, autonomous and to be endowed with a spirit of analysis;
  • Excellent judgment, flexibility, autonomy and open-mindedness.
  • Strong communication skills, both oral and written;
  • Rigor and concern for detail.
  • Demonstrate a high tolerance for stress and ambiguity
  • Recognized facility for planning, time management and priorities
  • Be available to travel (between 25% and 50% of the time, depending on operational requirements)
  • Valid driver’s license and passport.

Your needs, our concerns at Christie Innomed

Working at Christie Innomed means operating in an organization where the individual is at the center of our concerns. We want to offer you advantageous working conditions and a respectful, dynamic, and caring environment.

  • Competitive total compensation
  • Flexible telecommuting policy
  • Autonomy and flexibility
  • Work-family balance
  • raining and professional development programs

Christie Innomed is committed to diversity, equity and inclusion.

Seize the opportunity to develop your career through access to our growing network and a team of experts committed to your success.


Apply now

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