Hospitals
STAT-Queue & Waiting Room
A complete system to manage patient flow from arrival to discharge
STAT-Queue & Waiting Room is a multi-kiosk and multi-display solution that improves the patient experience. The software shortens their journey, manages and directs traffic to the various departments and service points.
- Self-service check-in: Prioritization is based on appointment type done by touchscreen interface or swipe of a health card.
- Reduction of waiting queues: Better identification of patient needs enables automatic redirection.
- Real-time global overview: Data display enhances patient flow for all waiting areas.
STAT-Queue & Waiting Room, complete patient management system for waiting rooms in healthcare institutions
More than a simple ticket
The STAT-Queue & Waiting Room solution is not limited to managing waiting rooms, it also redirects patients and adapts to various workflows such as:
- Reception and admission
- Sampling
- Specialized external clinic
- Diagnostic services
Multi-centre management solution
STAT-Queue & Waiting Room is a scalable solution for multi-site and multi-facility settings.
Features
- Parameter-driven display
- Personalized on-screen messages
- Audible warning
- Customizable ticket content
- Ticket linked to specific customer
- Visual dashboard
- Unique SQL database for all your departments
- Display of average time by sector
- Ticket priority according to department
- Optional audible warning and vocal calls
- Optional import of the day’s appointment list
- Optional link to patient list
With intelligent prioritization, STAT-Queue & Waiting Room reduces waiting time by automating the patient flow process. Through the use of visual and audible indicators, the solution is designed to optimize and enhance the patient experience.
- Bilingual application
- Intuitive touch screen interface
- Large screen display and audible indicators
- Real-time dashboards for global overview
- Single ticket to access different services
- Control of waiting areas and redirection of patients
Christie Innomed develops, integrates and ensures support for health-related software solutions. Our innovative information management products help to improve performance in healthcare establishments across Canada.
STAT-Solutions applications offer efficient, reliable and easy to use solutions that meet the information needs of your entire organization, while adequately supporting healthcare professionals:
- STAT-Transport: inter-facility transportation coordination
- STAT-Emergency: emergency department optimization
- STAT-Portering: internal patient movement management
- STAT-Queue & Waiting Room: tracking patients through the care episode
- STAT-Bed Management: predictive bed management
- STAT-Outpatient: patient management in clinic and day hospital
Each solution is designed to provide competitive and financial advantages:
- Integrated systems
- Flexibility
- Quick return on investment